Privacy Policy

Privacy Policy

Effective Date: 17 May 2025
Last Updated: 17 May 2025

At Age Wisdom & Wellness, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, sign up for a service, or contact us.

1. Who We Are

Age Wisdom & Wellness is run by Linda Mellor, based in Bridge of Gaur, Scotland.

Contact Details:
Email: linda@agewisdomwellness.co.uk
Telephone: +44 (0)7875 152072

We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR).

2. What Personal Data We Collect

We collect and process the following personal information:

  • Contact details: Name, email address, phone number
  • Transaction information: Purchase history (e.g. magazine downloads, coaching sessions)
  • Communication data: Emails, contact form messages, newsletter sign-ups
  • Website usage data: IP address, browser type, pages viewed (via cookies and analytics tools)

We do not collect sensitive personal data unless explicitly required and with your consent.

3. How We Use Your Data

We use your data to:

  • Fulfil orders and bookings you place through the website
  • Communicate with you about your order or appointment
  • Respond to your enquiries
  • Send you updates (only if you have opted in)
  • Improve our website and services through analytics

4. Legal Basis for Processing

We rely on the following lawful bases:

  • Contractual necessity: To deliver a service you have requested
  • Consent: For sending newsletters or using optional cookies
  • Legitimate interest: To improve user experience and keep our services secure

5. Sharing Your Information

We will never sell or rent your data. We may share your data with:

  • Payment processors (e.g. Stripe) to handle transactions securely
  • Website hosting and email service providers
  • Legal or regulatory authorities if required to comply with the law

All third-party services are GDPR-compliant and only process your data as necessary.

6. Cookies

Our website uses cookies to enhance your experience and gather anonymised statistics.

You can manage cookie preferences through your browser settings. For full details, please refer to our Cookie Policy.

7. International Transfers

Our services may involve data transfers outside the UK (e.g. through cloud-based tools). We ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

8. How Long We Keep Your Data

We retain personal data only as long as necessary:

  • Email enquiries: up to 12 months
  • Transaction records: 6 years (for tax/accounting purposes)
  • Mailing list subscriptions: until you unsubscribe

9. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion (the “right to be forgotten”)
  • Object to or restrict processing
  • Withdraw consent at any time (for consent-based uses)
  • Lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk)

To exercise your rights, please email: linda@agewisdomwellness.co.uk

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

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